Telesales Representative

A new Telesales Representative role is open at Shagun Hr Services, Salt Lake, Kolkata. You can earn up to ₹20,000/month. There are 20 open positions.

Note from the employer

Generate Prospects Through Outbound Calls And Handle Inbound Enquiriesmanage The Complete B2B & B2C Sales Cycleachieve Daily, Weekly, And Monthly Sales Targetsmaintain Accurate Lead And Client Records In Crmbuild Client Relationships Through Consultative Selling And Upselling. 1 - 2 Years Experience Compulsory. | Languages : Bengali, Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Bengali, English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Bengali, Hindi, English
• Someone patient and polite

What you get

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Job location: Salt Lake, Kolkata, West Bengal
• Openings: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Shagun Hr Services today.