Telecaller

A new Telecaller role is open at Shah Auto Components, Mangalwar Peth, Kolhapur. Salary is up to ₹20,000/month. No experience? You can still apply.

Employer’s description

Orders Lena, Billing Karna.

What the job involves

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Hindi and English, Complaint handling and CRM tools
• Male Only
• No English required
• Freshers can apply
• Someone patient and calm under pressure

Compensation

The salary for this role is ₹18,000 – ₹20,000 per month.

Quick facts

• Work location: Mangalwar Peth, Kolhapur, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 1
• Timings: 10:00 AM - 7:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shah Auto Components.