Customer Relationship Executive (Cr...

Looking for a Customer Relationship Executive (Cr... role in Thakurpukur, Kolkata? Shah Automobiles is hiring now. The pay goes up to ₹10,000/month. The team is filling 2 vacancies. Great for first-time job seekers.

Employer’s description

Resolve Customer Query, Service Reminder Call, Complaint Handeling, Feedback Call. Type : Outbound | Languages : English, Bengali, Hindi

What you will do

• You'll escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹8,000 – ₹10,000 per month.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Bengali, English, Hindi and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: English, Bengali, Hindi

Job details

• Work location: Thakurpukur, Kolkata, West Bengal
• Vacancies: 2
• Job type: Full time
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | 1 rotational week off.

Ready to start? Upload your resume and apply to Shah Automobiles today.