Home Loan Executive

Shah communication wants to bring on a Home Loan Executive for its Navrangpura, Ahmedabad team. The team is filling 5 vacancies. Salary is up to ₹20,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English, Gujarati and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• Someone patient and calm under pressure

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.

Job at a glance

• Job location: Navrangpura, Ahmedabad, Gujarat
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 5
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Firday

Interested? Apply now on BetterJobs with your resume — Shah communication reviews applications regularly.