Telecaller

Shah Distributors is looking for a Telecaller to join its team in Minto Park, Kolkata. The team is filling 3 vacancies. You can earn up to ₹11,000/month.

In the employer’s words

Service Related Calls, Complaint Handeling, Taking Feedback Etc. Type : Domestic | Languages : Bengali, English, Hindi

Compensation

You will be paid ₹8,000 – ₹11,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Bengali, English, Hindi
• You are calm under pressure and customer-first

Your responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Minto Park, Kolkata, West Bengal
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | 1 ROTATIONAL WEEK OFF
• Openings: 3

If this job suits you, apply now — shortlisted candidates will be contacted by Shah Distributors.