General Manager Operations

Shah Enterprises Fbd Private Limited has an opening for a General Manager Operations based in Sector 42 - Faridabad, Delhi. The pay goes up to ₹58,000/month.

Note from the employer

We Are Hiring A General Manager To Lead And Scale Our International Business And Export Operations. This Role Will Drive Export Growth, Improve Customer Retention, Strengthen Internal Processes, And Ensure Smooth Coordination Across Sales, Documentation, Logistics, And Finance. More Than 2 Years Experience Compulsory. | Languages : English

Candidate profile

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of English
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• A customer-first, polite attitude

Your responsibilities

• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

Salary and benefits

The salary for this role is ₹50,000 – ₹58,000 per month.

Quick facts

• Work location: Sector 42 - Faridabad, Delhi, Delhi
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 1
• Work type: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Shah Enterprises Fbd Private Limited reviews applications regularly.