Telecaller

shah Investment is looking for a Telecaller to join its team in Adajan, Surat. You can earn up to ₹22,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.

Salary

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: Hindi and English, Complaint handling, CRM tools, Verbal communication
• Female Only
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Quick facts

• Job location: Adajan, Surat, Gujarat
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by shah Investment.