Service Manager

Shah Zaverchand Bhurabhai is looking for a Service Manager to join its team in Bapunagar, Ahmedabad. Salary is up to ₹18,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

What you get

Compensation: ₹13,000 – ₹18,000 per month.

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Gujarati, Hindi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• A polite, customer-first attitude

Your responsibilities

As a Service Manager, your work will include:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Bapunagar, Ahmedabad, Gujarat
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 4:00 PM - 6:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1

Apply today and take the next step in your career with Shah Zaverchand Bhurabhai.