Telecaller

Shaheen'S Falcon Group Of Institutions wants to bring on a Telecaller for its Jayanagar, Bengaluru team. 10 candidates will be hired for this role. You can earn up to ₹15,000/month.

In the employer’s words

Looking For Telecounsellor For Admissions. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Sales | Languages : English, Hindi, Kannada

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Kannada, Outbound, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Sales
• Languages: English, Hindi, Kannada
• A patient, polite attitude

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary and benefits

The salary for this role is ₹11,000 – ₹15,000 per month.

Job at a glance

• Location: Jayanagar, Bengaluru, Karnataka
• Openings: 10
• Work mode: Office-based
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shaheen'S Falcon Group Of Institutions reviews applications regularly.