Telecaller

Shaik Baba Services is looking for a Telecaller to join its team in Veterinary Colony, Vijayawada. 2 candidates will be hired for this role. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Marketing

What the job involves

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Marketing
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• A polite, patient attitude

Salary and benefits

Compensation: ₹11,000 – ₹15,000 per month.

Job details

• Job location: Veterinary Colony, Vijayawada, Andhra Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shaik Baba Services reviews applications regularly.