Telecaller

A new Telecaller role is open at Shambala 360 solutions, Kundan Bagh, Hyderabad. The pay goes up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Salary: ₹15,000 per month, based on skills and experience.

Your responsibilities

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Typing speed, Active listening, Verbal communication, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Quick facts

• Location: Kundan Bagh, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Shambala 360 solutions.