Bpo Executive

Shanti Deep Education is looking for a Bpo Executive to join its team in South Extension Part 1, Delhi. 30 candidates will be hired for this role. Salary is up to ₹15,000/month.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Outbound, Inbound | Languages : English, Hindi

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: English, Hindi

Day-to-day work

As a Bpo Executive, your work will include:

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Job details

• Location: South Extension Part 1, Delhi, Delhi
• Job type: Full time
• Openings: 30
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Shanti Deep Education.