Customer Support Executive Night Sh...

Shanti Group Of Education Centre is hiring a Customer Support Executive Night Sh... in Mansarovar, Jaipur. You can earn up to ₹10,000/month. The team is filling 15 vacancies.

In the employer’s words

Customer Support Executive Job Role Solve Customer Queries Handling Inbound And Outbound Calls And Feedback From Customers. Type : Outbound, Inbound | Languages : Hindi, English

Your responsibilities

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Outbound
• Male Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Hindi, English
• Someone customer-first and patient

Pay and perks

Compensation: ₹8,000 – ₹10,000 per month.

Job at a glance

• Job location: Mansarovar, Jaipur, Rajasthan
• Work mode: Office-based
• Openings: 15
• Working hours: 2 pm to 11 pm | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Shanti Group Of Education Centre.