Customer Support Night Shift

A new Customer Support Night Shift role is open at Shanti Group Of Education Centre, Pratap Nagar, Jaipur. Freshers can apply. Salary is up to ₹11,000/month. There are 30 open positions.

Employer’s description

Support. Type : International | Languages : English, Hindi

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, International
• Male Only
• Basic English
• Freshers can apply
• Night shift
• Type: International
• Languages: English, Hindi
• Someone polite and customer-first

Salary and benefits

You will be paid ₹8,000 – ₹11,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Quick facts

• Location: Pratap Nagar, Jaipur, Rajasthan
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shanti Group Of Education Centre reviews applications regularly.