Senior Telecaller

Join Shanti Kangan Motors Private Limited as a Senior Telecaller in Himayat Nagar, Hyderabad. You can earn up to ₹25,000/month. 5 candidates will be hired for this role.

Note from the employer

Tellecaller Sales .Tvs Motor Company Showroom. 1 - 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Active listening, CRM tools, Verbal communication, Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Himayat Nagar, Hyderabad, Telangana
• Openings: 5
• Job type: Full time
• Working hours: 10:00 am - 7:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Shanti Kangan Motors Private Limited today.