Tele Caller

Sharanya Travels is looking for a Tele Caller to join its team in Rajajinagar, Bengaluru. You can earn up to ₹20,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Hindi and English, Verbal communication, Typing speed and CRM tools
• Female Only
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Job at a glance

• Location: Rajajinagar, Bengaluru, Karnataka
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Ready to start? Upload your resume and apply to Sharanya Travels today.