Tele Caller

Sharanya Travels is looking for a Tele Caller to join its team in Rajajinagar, Bengaluru. Salary is up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Kannada

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Kannada
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Kannada
• A polite, patient attitude

Roles and responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Quick facts

• Location: Rajajinagar, Bengaluru, Karnataka
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Sharanya Travels.