Telecaller

Sharda Finance is hiring a Telecaller in Shakarpur Khas, Delhi. You can earn up to ₹15,000/month. There are 10 open positions. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales

What the job involves

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Eligibility

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: Sales
• Basic English
• Freshers can apply
• Type: Sales
• You are customer-first and polite

Salary

You will be paid ₹10,000 – ₹15,000 per month.

Position details

• Job location: Shakarpur Khas, Delhi, Delhi
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sharda Finance today.