Tele Caller

A new Tele Caller role is open at Sharda Infrasolutions Private Limited (M/S Sharda Infrasolutions Private Ltd), Alipore, Kolkata. There are 2 open positions. The pay goes up to ₹15,000/month.

Employer’s description

Make Outbound Calls To Prospective Customers.Handle Inbound Customer Inquiries Professionally.Explain Product Features, Benefits, And Pricing To Customers.Generate And Qualify Leads From Provided Databases.Achieve Daily, Weekly, And Monthly Sales Targets.Maintain Accurate Records Of Customer Interactions In The Crm System. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.

What you get

The salary for this role is ₹13,000 – ₹15,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Quick facts

• Location: Alipore, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Openings: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Sharda Infrasolutions Private Limited (M/S Sharda Infrasolutions Private Ltd).