Telecaller

Sharda Infrasolutions Private Limited (M/S Sharda Infrasolutions Private Ltd) is hiring a Telecaller in Bariatu, Ranchi. The team is filling 2 vacancies. You can earn up to ₹15,000/month.

In the employer’s words

Make Outbound Calls To Prospective Customers.Handle Inbound Customer Inquiries Professionally.Explain Product Features, Benefits, And Pricing To Customers.Generate And Qualify Leads From Provided Databases.Achieve Daily, Weekly, And Monthly Sales Targets.Maintain Accurate Records Of Customer Interactions In The Crm System. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Eligibility

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English, Hindi and Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Someone calm under pressure and patient

What the job involves

• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹13,000 – ₹15,000 per month.

Job details

• Job location: Bariatu, Ranchi, Jharkhand
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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