Operations Manager

Looking for an Operations Manager role in Mayapuri, Delhi? SharpHaven is hiring now. You can earn up to ₹20,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : English

Roles and responsibilities

As an Operations Manager, your work will include:

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English

Salary

Compensation: ₹10,000 – ₹20,000 per month.

Job details

• Location: Mayapuri, Delhi, Delhi
• Work mode: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 7:00PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by SharpHaven.