Telecaller

A new Telecaller role is open at Sharva Gold Buyers, Saraswathipuram, Mysuru. Great for first-time job seekers. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Active listening, Verbal communication, Typing speed, CRM tools
• Basic English
• Freshers can apply

Job at a glance

• Location: Saraswathipuram, Mysuru, Karnataka
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Click Apply to send your profile to Sharva Gold Buyers. It takes less than a minute.