Field Collection Executive

Looking for a Field Collection Executive role in Sangvi, Pune? Shashwatlaxmi urban nidhi ltd is hiring now. 2 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Collect Payment. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of Complaint handling, Verbal communication, Active listening and Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Sangvi, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Work mode: Office-based
• Working hours: 11:00 AM - 8:30 PM | Monday to Sunday

Ready to start? Upload your resume and apply to Shashwatlaxmi urban nidhi ltd today.