Team Leader In Health Insurance

Looking for a Team Leader In Health Insurance role in Janakpuri, Delhi? Shb Insurance Marketing Pvt.Ltd is hiring now. The team is filling 12 vacancies. Salary is up to ₹25,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic, Sales

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic, Sales
• Someone polite and customer-first

Position details

• Work location: Janakpuri, Delhi, Delhi
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 12
• Job type: Full time

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