Telecaller

Join Sheetal Cool Products Ltd. as a Telecaller in Prahlad Nagar, Ahmedabad. You can earn up to ₹25,000/month. There are 5 open positions.

In the employer’s words

Maintain And Update Customer Databases And Call Records. Handle Customer Inquiries, Complaints, And Product-Related Questions.Identify New Business Opportunities And Potential Customers. Coordinate With The Sales Team, Distributors Department For Order Fulfillment. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : English, Gujarati, Hindi

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Gujarati, Hindi, Inbound, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: English, Gujarati, Hindi
• You are customer-first and patient

What you get

Salary: ₹12,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.

Job details

• Location: Prahlad Nagar, Ahmedabad, Gujarat
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 5
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sheetal Cool Products Ltd. today.