Tele Caller

A new Tele Caller role is open at Shefali Business Solutions, Mowa, Raipur. Freshers can apply. You can earn up to ₹16,000/month. The team is filling 30 vacancies.

Note from the employer

Candidates Has To Handle Queries About The Software For Which Will Provide Training And Also Pay Remuneration At The Time Of Training.

Salary

You will be paid ₹10,000 – ₹16,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: Graduate
• Skills: Complaint handling, Hindi and English, Active listening, CRM tools
• Good English
• Freshers can apply
• A customer-first, calm under pressure attitude

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Quick facts

• Job location: Mowa, Raipur, Chhattisgarh
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

Ready to start? Upload your resume and apply to Shefali Business Solutions today.