Tele Caller

Shefali Business Solutions wants to bring on a Tele Caller for its Mowa, Raipur team. Salary is up to ₹16,000/month. 30 candidates will be hired for this role.

Note from the employer

Candidates Has To Provide Support To The Software User And Need Fill The Details In The Crm. Type : Inbound, Sales | Languages : Hindi, English

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Sales
• Basic English
• Freshers can apply
• Type: Inbound, Sales
• Languages: Hindi, English
• You are calm under pressure and polite

Salary

You will be paid ₹8,000 – ₹16,000 per month.

Job details

• Location: Mowa, Raipur, Chhattisgarh
• Vacancies: 30
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shefali Business Solutions.