Customer Service Advisor

Shelar Automotive Private Limited wants to bring on a Customer Service Advisor for its Dhankawadi, Pune team. You can earn up to ₹25,000/month. Great for first-time job seekers. The team is filling 5 vacancies.

Employer’s description

- Make Job Card Of Customer Vehicle For Service- Provide Estimate Of Repair To Customer- Monitor, Track & Deliver Ready Vehicle To Customer- Follow Up With Customers To Ensure Satisfaction With Services Provided- Collaborate With Service Technicians To Ensure Timely And Efficient Repairs. Bike Servicing

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Eligibility

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Skills: Bike Servicing
• Male Only
• No English required
• Freshers can apply
• Bike Servicing

Position details

• Job location: Dhankawadi, Pune, Maharashtra
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Excluding Weekly off
• Shift: 9:00 AM - 7:00 PM | Thursday Weekly off
• Job type: Full time
• Work mode: Work from office

Apply today and take the next step in your career with Shelar Automotive Private Limited.