Supervisor

Join Shelke Constructions as a Supervisor in Sangamvadi, Pune. Salary is up to ₹12,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.

Requirements

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with Verbal communication, Active listening, CRM tools, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Position details

• Job location: Sangamvadi, Pune, Maharashtra
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shelke Constructions reviews applications regularly.