International Call Center

Join Shell Consultancy as an International Call Center in Sector 63 - Noida, Delhi. Great for first-time job seekers. There are 30 open positions. The pay goes up to ₹25,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound, Sales, Inbound, Domestic | Marketing | Languages : English

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, English, Inbound, International, Marketing, Outbound and Sales
• Good English
• Freshers can apply
• Type: International, Outbound, Sales, Inbound, Domestic
• Marketing
• Languages: English
• A polite, patient attitude

Roles and responsibilities

As an International Call Center, your work will include:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Job details

• Job location: Sector 63 - Noida, Delhi, Delhi
• Employment type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 5 days working, 2 rotational week off
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Shell Consultancy reviews applications regularly.