Secretary / Executive Assistant

Shield&Company wants to bring on a Secretary / Executive Assistant for its Park Street, Kolkata team. You can earn up to ₹20,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with CRM tools, Verbal communication, Hindi and English, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Park Street, Kolkata, West Bengal
• Interview timings: 2:00- 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Openings: 1
• Shift: 11:30AM - 7:30 PM | Monday to Saturday

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