Telecaller

Shift My Goods wants to bring on a Telecaller for its Palam Vihar - Gurgaon, Delhi team. No experience? You can still apply. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

What you get

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Verbal communication, Hindi and English, Active listening, CRM tools
• Female Only
• No English required
• Freshers can apply
• Someone calm under pressure and patient

Job at a glance

• Location: Palam Vihar - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Click Apply to send your profile to Shift My Goods. It takes less than a minute.