Tele Caller

Shikha Agarwal (Fancy Bag House) has an opening for a Tele Caller based in Salt Lake, Kolkata. You can earn up to ₹30,000/month.

Note from the employer

Tele Calling Cold And Non Reachable Leads To Confirm Their Interest. Languages : Bengali, Hindi, English

Pay and perks

You will be paid ₹20,000 – ₹30,000 per month.

What the job involves

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.

Skills and qualifications

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of Bengali, English and Hindi
• Female Only
• Good English
• Freshers can apply
• Languages: Bengali, Hindi, English
• A polite, patient attitude

Quick facts

• Work location: Salt Lake, Kolkata, West Bengal
• Employment type: Full time
• Work type: Work from office
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Shikha Agarwal (Fancy Bag House).