Telecaller

Shiksha Forum is looking for a Telecaller to join its team in Jayanagar, Bengaluru. No experience? You can still apply. The pay goes up to ₹30,000/month. There are 10 open positions.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales, Domestic, Outbound | Marketing | Languages : Kannada, Telugu, Hindi, English | Preferred Experience In : Real Estate

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Kannada, Marketing, Outbound, Real Estate, Sales
• Male Only
• Basic English
• Freshers can apply
• Type: Sales, Domestic, Outbound
• Marketing
• Languages: Kannada, Telugu, Hindi, English
• Preferred Experience In: Real Estate
• A calm under pressure, customer-first attitude

Salary and benefits

Compensation: ₹25,000 – ₹30,000 per month.

Position details

• Location: Jayanagar, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Sunday
• Openings: 10
• Work mode: Office-based
• Shift: 10:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Shiksha Forum. It takes less than a minute.