Receptionist Cum Telecaller

Looking for a Receptionist Cum Telecaller role in Lalpur Chowk, Ranchi? Shiksha Samadhan is hiring now. No experience? You can still apply. You can earn up to ₹30,000/month. 10 candidates will be hired for this role.

In the employer’s words

We Need A Caller Who Can Counsel Students And Parents About The Importance Of Professional Career Counseling In Choosing The Right College And Career Options Based On Their Rank, Merit, And Eligibility. Just As All The Information Is Available In Books, Yet Students Still Seek Guidance From Teachers To Understand And Apply It Effectively, Students And Parents Also Benefit From Expert Counseling When Making Important Educational And Career Decisions. Type : Sales | Marketing

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Marketing and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• A calm under pressure, customer-first attitude

Salary

Salary: ₹10,000 – ₹30,000 per month, based on skills and experience.

Position details

• Location: Lalpur Chowk, Ranchi, Jharkhand
• Employment type: Full time
• Work type: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 10
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Shiksha Samadhan.