Customer Care Representative

Shilo Solutions is hiring a Customer Care Representative in Koramangala, Bengaluru. Salary is up to ₹25,000/month. There are 7 open positions.

Note from the employer

Listening To Calls And Giving Appropriate Feed Backs. More Than 2 Years Experience Compulsory. | Languages : Malayalam, Kannada, Hindi, English

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Kannada and Malayalam
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Malayalam, Kannada, Hindi, English
• A customer-first, patient attitude

Job at a glance

• Job location: Koramangala, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 7

Ready to start? Upload your resume and apply to Shilo Solutions today.