Telecaller

Shine Body Massage is looking for a Telecaller to join its team in Hazratganj, Lucknow. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Candidate profile

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Typing speed, Hindi and English, Active listening and Complaint handling
• Basic English
• Freshers can apply
• Someone patient and polite

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Job details

• Location: Hazratganj, Lucknow, Uttar Pradesh
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Shine Body Massage reviews applications regularly.