Tele Caller

Shine Electronics is hiring a Tele Caller in Ashram road, Ahmedabad. The pay goes up to ₹12,000/month. 4 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi

Salary

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Gujarati, Hindi
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi
• Someone calm under pressure and polite

Day-to-day work

As a Tele Caller, your work will include:

• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Job details

• Location: Ashram road, Ahmedabad, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 4
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Shine Electronics.