Customer Interaction Support

A new Customer Interaction Support role is open at Shine Infotech Imf Pvt Ltd, Choolaimedu, Chennai. Great for first-time job seekers. 15 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Note from the employer

Banking Process. Type : Inbound, Domestic, Outbound | Languages : Tamil

What you will do

• Handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, Inbound, Outbound and Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Tamil
• Someone customer-first and calm under pressure

Salary

Compensation: ₹13,000 – ₹15,000 per month.

Job at a glance

• Location: Choolaimedu, Chennai, Tamil Nadu
• Vacancies: 15
• Employment type: Full time
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Shine Infotech Imf Pvt Ltd today.