Customer Service Executive

Start your next role as a Customer Service Executive with Shine Services Group in Thane West, Mumbai. There are 10 open positions. No experience? You can still apply. You can earn up to ₹25,000/month.

Note from the employer

Resolving Customer Issues And Concerns Efficiently, Ensuring High Customer Satisfaction. Maintaining A Deep Understanding Of Our Products, Services And Policies To Address Customer Concerns Effectively. Responding To Customer Inquiries Accurately And On Time, Through Various Channels, Including Phone, Email And Chat. Type : Domestic, Inbound | Languages : English, Hindi

Salary

You will be paid ₹18,000 – ₹25,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi

Roles and responsibilities

• Record visits, calls and orders in the CRM or daily report
• Follow up on leads and convert them into sales
• You will explain products and offers clearly and handle objections.
• Identify and approach new customers in the assigned territory

Job details

• Location: Thane West, Mumbai, Maharashtra
• Work type: Office-based
• Employment type: Full time
• Openings: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shine Services Group.