Customer Service Executive

Shine Services Group is looking for a Customer Service Executive to join its team in Thane West, Mumbai. Salary is up to ₹18,000/month. Great for first-time job seekers. 30 candidates will be hired for this role.

Employer’s description

Customer Issues And Concerns Efficiently, Ensuring High Customer Satisfaction. Maintaining A Deep Understanding Of Our Products, Services And Policies To Address Customer Concerns Effectively. Responding To Customer Inquiries Accurately And On Time, Through Various Channels, Including Phone, Email And Chat. Type : Domestic | Languages : Marathi, Hindi, English

Salary

The salary for this role is ₹15,000 – ₹18,000 per month.

Day-to-day work

• Achieve monthly sales and collection targets
• Prepare quotations and close deals with decision makers
• Share market and competitor feedback with the team.
• Identify and approach new customers in the assigned territory.
• Record visits, calls and orders in the CRM or daily report
• Follow up on leads and convert them into sales

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Hindi, English

Job details

• Location: Thane West, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Shine Services Group today.