Customer Service

Shine Services Group is hiring a Customer Service in Thane West, Mumbai. There are 30 open positions. The pay goes up to ₹25,000/month.

Note from the employer

Responsible For Answering Inquiries, Resolving Complaints, Processing Orders, And Ensuring Overall Customer Satisfaction To Build Brand Loyalty.Core Responsibilitiescustomer Support: Respond To Inquiries Via Phone, Email, Live Chat, Or In Person.Issue Resolution: Investigate And Troubleshoot Complaints, Issue Refunds, Or Process Returns.Account Man. Type : Inbound, Outbound | Languages : Hindi, English

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Hindi, English
• You are self-motivated and target-driven

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Key responsibilities

• Achieve monthly sales and collection targets
• Explain products and offers clearly and handle objections
• Record visits, calls and orders in the CRM or daily report
• Share market and competitor feedback with the team

Position details

• Location: Thane West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

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