Customer Support Executive

Shine Services Group wants to bring on a Customer Support Executive for its Hi Tech City, Hyderabad team. 20 candidates will be hired for this role. You can earn up to ₹18,000/month.

In the employer’s words

Handle Inbound Customer Calls And Provide Accurate Information Regarding Banking Products And Services. Clarify Customer Queries And Determine Appropriate Solutions. Research, Troubleshoot, And Resolve Issues Efficiently. Escalate Unresolved Queries To The Appropriate Department When Needed. Type : Inbound | Languages : English, Hindi, Telugu

Salary and benefits

Salary: ₹13,000 – ₹18,000 per month, based on skills and experience.

Who can apply

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of English, Hindi, Inbound and Telugu
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Telugu
• A persuasive, self-motivated attitude

What the job involves

• Identify and approach new customers in the assigned territory
• Record visits, calls and orders in the CRM or daily report
• Prepare quotations and close deals with decision makers
• Explain products and offers clearly and handle objections.
• Share market and competitor feedback with the team

Job details

• Work location: Hi Tech City, Hyderabad, Telangana
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Employment type: Full time
• Interview: 11:00 AM - 3:00 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Shine Services Group.