Customer Support Executive

Shine Services Group wants to bring on a Customer Support Executive for its Rabale, Mumbai team. Great for first-time job seekers. The team is filling 30 vacancies. The pay goes up to ₹20,000/month.

Note from the employer

Customer Service Representatives Help Customers With Orders And Handle Complaints. In This Role, You Provide Information And Answer Questions Related To The Products And Services Sold By The Company. You Also Process Returns And Forward Complaints To Other Departments Or Supervisors. Type : Inbound | Languages : Gujarati, Marathi, Hindi, English

What you will do

As a Customer Support Executive, your work will include:

• Identify and approach new customers in the assigned territory.
• You will record visits, calls and orders in the CRM or daily report.
• Prepare quotations and close deals with decision makers
• You will achieve monthly sales and collection targets.
• Build long-term relationships with existing clients
• Follow up on leads and convert them into sales

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Gujarati, Hindi, Inbound and Marathi
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Gujarati, Marathi, Hindi, English

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Job details

• Job location: Rabale, Mumbai, Maharashtra
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

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