Telecalling Executive

Shine Services Group wants to bring on a Telecalling Executive for its Chakeri, Kanpur team. The team is filling 20 vacancies. You can earn up to ₹20,000/month.

Employer’s description

Good Communication Skill, Office Work. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : English, Hindi

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English, Hindi
• Someone calm under pressure and patient

Pay and perks

The salary for this role is ₹10,000 – ₹20,000 per month.

Quick facts

• Job location: Chakeri, Kanpur, Uttar Pradesh
• Vacancies: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shine Services Group.