Telecaller

Shinology Technolgy Pvt Ltd is looking for a Telecaller to join its team in Sector 5 - Noida, Delhi. The team is filling 3 vacancies. You can earn up to ₹28,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

What you will do

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Active listening, Complaint handling, CRM tools, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and polite

Compensation

You will be paid ₹14,000 – ₹28,000 per month.

Quick facts

• Location: Sector 5 - Noida, Delhi, Delhi
• Work mode: On-site
• Employment type: Full time
• Openings: 3
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shinology Technolgy Pvt Ltd.