Telecaller

A new Telecaller role is open at Shipal, Wazirganj, Lucknow. Great for first-time job seekers. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• Education: Tenth Pass
• Good knowledge of CRM tools, Hindi and English, Active listening and Complaint handling
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Wazirganj, Lucknow, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Shipal.