Service Advisor

Join Shisa Auto as a Service Advisor in Makarpura, Vadodara. Salary is up to ₹15,000/month. There are 3 open positions.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Gujarati

Salary and benefits

Compensation: ₹12,000 – ₹15,000 per month.

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati and Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Gujarati
• You are customer-first and patient

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job details

• Work location: Makarpura, Vadodara, Gujarat
• Employment type: Full time
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3
• Work type: Work from office

Apply today and take the next step in your career with Shisa Auto.