Service Advisor/ Incharge

A new Service Advisor/ Incharge role is open at Shisa Auto, Makarpura, Vadodara. 4 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Email, Computer

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Basic Excel, Computer, Email
• Good English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Email, Computer
• Someone customer-first and polite

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Makarpura, Vadodara, Gujarat
• Work mode: Office-based
• Employment type: Full time
• Openings: 4
• Shift: 9:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Shisa Auto.