Senior Tele Caller

Shiv Enterprise is hiring a Senior Tele Caller in Pal Gam, Surat. Salary is up to ₹22,000/month. 5 candidates will be hired for this role.

In the employer’s words

Make Outbound Calls To Potential And Existing Customers.Explain Company Products And Services Professionally.Generate Leads And Schedule Appointments For The Sales Team.Follow Up With Customers To Maintain Good Relationships. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : English, Hindi, Gujarati

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Gujarati, Hindi, Outbound and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: English, Hindi, Gujarati
• You are polite and customer-first

Day-to-day work

Your main tasks will be to:

• You'll escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Job details

• Location: Pal Gam, Surat, Gujarat
• Vacancies: 5
• Work type: On-site
• Job type: Full time
• Timings: 10 AM - 7 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Shiv Enterprise.